• What is a web hosting account?
• Can I see your hosting control panel?
• How is the Bandwidth Calculated?
• Do you provide FrontPage Extensions (which version)?
• Do you provide MSSQL support?
• What additional benefits will I get if I register with you, apart from the ones mentioned on your website.
• Why should I register a domain or web hosting with AMITY Infotech?
• How long does it take for my web hosting account to get activated and registered?
• Do you charge for the transfer of site from another hosting company to AMITY Infotech?
• Will I have unlimited access to update my web pages?
• Do you accept international orders?
• Do you offer technical support?
• Can I purchase additional disk space?
• Are there any hidden costs involved?
• My bandwidth is limited. Why don’t you offer unlimited?
• What if my service stops after normal business hours?
• You aren’t the cheapest hosting company around. Why should I choose you?
• I just purchased hosting and uploaded my files. Why can’t I see my website?
• Do you offer a 30 day money back guarantee?
• Will you place any ads on my website?
• How Do I make the Payment?

What is a web hosting account?
We specialize in web hosting which means that you can find a home for your website on our web servers and establish a presence on the Internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not reveal that you are renting web space, and, since email can be addressed to your domain (eg. www.any-name.com) you will not have to announce a new email address if you change internet providers. And, with a domain name you can transfer your web presence at any time and never lose your identity since you can take your www.any-name.com with you.

Can I see your hosting control panel?
We have taken some screenshots of the control panel so that you can see the features it offers that allow you to manage your web hosting account.

How is the Bandwidth Calculated?
Bandwidth is calculated by the data transferred when a visitor looks at your web site or when you access your emails.

Do you provide FrontPage Extensions (which version)?
Yes, we currently support FrontPage 2002.

Do you provide MSSQL support?
Yes, we MSSQL on Windows servers, on our Linux servers, the database that we support is MySQL.

What additional benefits will I get if I register with you, apart from the ones mentioned on your website.
There are no hidden costs and you can always contact our support staff who will do whatever they can to help you. We also run our business for the long term so that you can expect the same service you receive now, also in the future.

Why should I register a domain or web hosting with AMITY Infotech?
We have been established since 2002 and we're also a profitable company. We offer our web hosting at the price we do as we try to offer a package that would suit as many people as possible, as such, the standard hosting package we offer has most the features you will need and this in turn reduces the admin time and costs needed in managing the account for you. Most of our new business comes from personal recommendations, so it is in our own interests to offer our customers a great service.

How long does it take for my web hosting account to get activated and registered?
Usually within 1-12 hours of receipt and confirmation of payment. But will only work with the chosen domain name once it is pointing at our servers.

Do you charge for the transfer of site from another hosting company to AMITY Infotech?
We do not make any admin charges. You just need to contact the company that manages your domain name and ask them to change the name servers listed on your domain name to ours.

Will I have unlimited access to update my web pages ?
Absolutely! You have unlimited access via FTP 24 hours a day, 7 days a week. You can create and maintain your web pages on your own computer and upload files to your website at anytime.

Do you accept international orders?
Yes, we welcome customers from around the world. We're as close as your computer. If desired, we can host non-US domain name extensions.

Do you offer technical support?
We offer some of the very best tech support in the industry! Our hosting tech support is entirely based on email and we are relatively quick to respond to tech support email. But don't take our word for it, see what our customers have to say about our services.

Can I purchase additional disk space?
Additional disk space can be purchased anytime, by emailing to our Support Desk.

Are there any hidden costs involved?
There are no hidden costs. All costs of our hosting and domains are shown on the web site. The additional charges are also mentioned on the website.

My bandwidth is limited. Why don’t you offer unlimited?
Unlimited bandwidth is a dangerous thing. Some companies have 450 users on a box with unlimited bandwidth for each client. If only 20 of those clients open a continuous download service then the other clients on that server will experience really poor service. Capping bandwidth is our way of controlling server usage. If you go over we will only charge you Rs. 100 per 100Mb and all of those revenues go right back into the server. Consider this, 1GB of monthly bandwidth rounds out to approximately 5000 page requests per month!

What if my service stops after normal business hours?
AMITY Infotech monitors its servers for health 24/7. For example, if CPU shoots up and stays at 80% or the box stops responding altogether, we are immediately alerted. Chances are that by the time you even notice your site is down, our team of professionals are already working on a solution. AMITY Infotech, of course, cannot be accountable for errors or outages that originate from your code. If you do find your site is down you can use our Support Desk and leave a message.

You aren’t the cheapest hosting company around. Why should I choose you?
You’re right, we aren’t the cheapest around and there is a good reason for that. Simply put, we don’t use the cheapest components. Quality web servers and their upkeep cost money. We don’t buy low spec cheap servers, use poor quality communication carriers or place 500 users on a single server. If we did we could charge Rs. 500 per year for unlimited space. However this would also break down our ‘business class’ hosting status which is something we do not want to happen. We pride ourselves with quality service we can provide you. While that service does come with a cost, we think that you will find the quality and reliable experience you receive with AMITY Infotech to be well worth the cost every time!

I just purchased hosting and uploaded my files. Why can’t I see my website?
Until your web address propagates to all the DNS servers around the world, you will not be able to view your website via a browser. This process usually takes between 24 and 72 hours to complete.

Do you offer a 30 day money back guarantee?
Yes. We offer unconditional money back guarantee.  If you're not completely satisfied with our services, we will gladly refund your hosting fees.

Will you place any ads on my website?
Absolutely not. We does not place any advertisement on your website whatsoever. No banners, no annoying pop-ups, no branding of any kind. You have full control over your website and its content.

How Do I make the Payment?
You can send in your payments for web hosting and domain name registration using the following payment modes:

• Cheque
• Demand Draft
• Cash
• Deposit in our ICICI Bank Account.
• Western Union
  
  Detailed Payment options: www.amityinfotech.com/payment